Privacy Policy

Last updated:

1. Introduction

Welcome to sembcemas.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Simba top-up service.

2. Information We Collect

We collect information that you provide directly to us when using our service, including but not limited to:

  • Personal identification information (Name, email address, phone number, etc.)
  • Payment information
  • Transaction history
  • Communication data between you and our customer service

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Simba top-up service
  • Processing transactions and sending transaction notifications
  • Responding to your inquiries and customer service requests
  • Improving our service and developing new features
  • Detecting and preventing fraudulent activities

4. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our service, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your personal information directly within your account settings section.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@sembcemas.com

Phone: +1 (555) 123-4567